Jazmin & Jami at the front desk were swamped when we came in...a good sign but potentially stressful for the staff. NOPE! NO STRESS exhibited. They were both extremely courteous, kind, and exceptionally personable. I had alerted the hotel that we would be spending our anniversary there but only "had the sitter for one night..." so it was going to be a short but very sweet getaway for us. Jazmin specifically went above and beyond to create not one but two different anniversary celebrations for us. She had planned the banner, but we got here early, and being a same sex couple, getting this kind of loving treatment made our anniversary (plus sort of honeymoon/wedding celebration) even more special! I was beside myself with emotion. It was very nice to feel so appreciated and seen. They even upgraded our room to give us specific views and amenities. Just blown away by the hospitality of this place. This is my first time staying at an IHG motel, but they have made a customer for life!
Charlene Gramling
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January 22, 2026
Service at the restaurant was great. Jenise was very professional and welcoming. Truly enjoyed how she shared her favorites on the menu. It’s good to have a server who has sampled items on the menu. My turkey club was delicious.
Thanks Jenise for a great dinner.
Jeff Pittman
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January 22, 2026
Excellent service from the minute I walked in the lobby. Easy check-in, beautiful room, lots of space and well appointed. Great views of downtown from my room. I went downstairs to the restaurant and had an excellent meal and cocktails served by the bartender Devante!
Katie Gardner
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January 26, 2026
Chef DC is AMAZING. So good. Everything is awesome but if you find yourself here, definitely get food… the nachos are 100. Also, just a great guy. 10/10 would stay again
Tara Parker
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December 30, 2025
The hotel was ok and the staff was nice, especially Sierra, she was great. They definitely needed more staff in the bar. My reason for 1 star is that upon check-in they charged $100 per room and my family got 3 rooms so $300 which they said would be refunded on check-out not only have we not received our money back i can not get through to their customer service.
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1020 Washington Blvd, Detroit, MI 48226, USA
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Jazmin & Jami at the front desk were swamped when we came in...a good sign but potentially stressful for the staff. NOPE! NO STRESS exhibited. They were both extremely courteous, kind, and exceptionally personable. I had alerted the hotel that we would be spending our anniversary there but only "had the sitter for one night..." so it was going to be a short but very sweet getaway for us. Jazmin specifically went above and beyond to create not one but two different anniversary celebrations for us. She had planned the banner, but we got here early, and being a same sex couple, getting this kind of loving treatment made our anniversary (plus sort of honeymoon/wedding celebration) even more special! I was beside myself with emotion. It was very nice to feel so appreciated and seen. They even upgraded our room to give us specific views and amenities. Just blown away by the hospitality of this place. This is my first time staying at an IHG motel, but they have made a customer for life!
Service at the restaurant was great. Jenise was very professional and welcoming. Truly enjoyed how she shared her favorites on the menu. It’s good to have a server who has sampled items on the menu. My turkey club was delicious. Thanks Jenise for a great dinner.
Excellent service from the minute I walked in the lobby. Easy check-in, beautiful room, lots of space and well appointed. Great views of downtown from my room. I went downstairs to the restaurant and had an excellent meal and cocktails served by the bartender Devante!
Chef DC is AMAZING. So good. Everything is awesome but if you find yourself here, definitely get food… the nachos are 100. Also, just a great guy. 10/10 would stay again
The hotel was ok and the staff was nice, especially Sierra, she was great. They definitely needed more staff in the bar. My reason for 1 star is that upon check-in they charged $100 per room and my family got 3 rooms so $300 which they said would be refunded on check-out not only have we not received our money back i can not get through to their customer service.